Help centre2018-07-16T17:30:53+00:00

Frequently asked questions

new boiler FAQs

Replace. A repair can sometimes be as expensive as a brand new boiler. And you could easily have more problems with a repaired boiler further down the line. A brand new boiler is usually more efficient and more reliable. Your new boiler will be covered by a 10 year guarantee too –this means that if it breaks down, the manufacturer will repair it with no extra charge.

Yes all our engineers are certified and Gas Safe Registered. Our official registration number is 208048.

Yes, we recommend that you book a home survey with so that we can offer the best and most suitable options for your home. Call 0800 612 8920 to book a home survey.

Yes, conventional and standard boilers can be swapped to more modern combi system.

Yes, modern boilers are far more efficient than older boilers.

The Energy Saving Trust says: If you replace your old model with an A-rated boiler and set of heating controls (you can even operate it remotely via an app on your phone) you could save about £340 and 1,500kg of carbon monoxide a year.

Yes, as we a Diamond Accredited installers with Worcester Bosch we can offer an exceptional 10 year parts and labour guarantee.

Yes, if you would like to pay the rest of your loan back early you can contact our credit supplier Hitachi Capital. They will advise you of any outstanding balance and assist you with processing your payment.

No, you do not have to put a deposit down on a new boiler. If you like you can put a deposit down which will reduce your monthly payment costs.

Yes, we can assure you that we will dispose of your old boiler and any waste materials responsibly.

If your boiler breaks down you can contact us on 0800 612 8920. We  As your new boiler is covered you also can contact your boilers manufacture directly.

We can carry your annual service. We only charge £55 plus VAT which is one of the cheapest rates around. Contact us on 0800 612 8920 to book your next service.

No, we will carry out the guarantee activation on your behalf and we will also register with Gas Safe so that you can get your Buildings Control Certificate.

Worcester Bosch Boilers are A+ rated.

Each of our Greenstar i, Si and CDi Compact combi boilers already has A-rated status with guaranteed efficiency levels of 94 percent. By adding a Bosch EasyControl internet-connected smart thermostat, with combined weather and load compensation feature, it takes this to an impressive 98 percent efficiency.

A flue is a duct, pipe, or opening in a chimney for conveying exhaust gases from a fireplace, furnace, water heater, boiler, or generator to the outdoors.

Yes, Worcester Bosch offer an easy to use solution.

The Bosch EasyControl thermostat is the first of a new generation of Worcester controls. It is a smart, internet-connected programmable control for central heating and hot water which can be operated using a smart phone or tablet. The Bosch EasyControl’s innovative programming enables it to have an ‘intelligent conversation’ with the boiler and take advantage of advanced control features such as weather and load compensation.

At New Boiler Finance we offer various flexible finance options to suit your needs. Please call on 0800 612 8920 so we can tailor the finance to your needs. Alternative, to secure your personalised online quote in just a couple of minutes visit our Quick Quote page.

Get in Touch